Financial Trust Exchange

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Talk to a person

We reply to account queries within one business day.

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Complaints
Choose "A complaint" below and we will acknowledge it in writing. Tell us what you want us to put right, and we will tell you what we can and cannot do.
Security reports
If you have found a vulnerability, email us with the details and give us a reasonable window to fix it before disclosing it. We will not take action against good-faith research.

Never send passwords or full card numbers. We will never ask for them.